Terms of Service

1. Acceptance of Terms

By accessing or using the Online Car Check website and services, you agree to be bound by these Terms of Service. If you do not agree to these terms, please do not use our services.

We reserve the right to update these terms at any time. Continued use of our services after changes constitutes acceptance of the modified terms.

2. Our Services

Online Car Check provides vehicle history check services for UK-registered vehicles. Our services include:

• Free Basic Checks: MOT status, tax status, and basic vehicle information
• Pro Reports: Comprehensive vehicle history including full MOT history, market valuation, and AI-powered insights
• Premium Reports: Complete checks including finance, stolen, write-off, and mileage verification

All information is sourced from official databases including the DVLA, DVSA, and industry registers. While we strive for accuracy, we cannot guarantee that all information is complete or error-free.

3. User Accounts

You do not need to create an account to use our basic services. When purchasing reports, you provide an email address to receive your report.

You are responsible for:

• Providing accurate contact information
• Maintaining the confidentiality of any report links sent to you
• All activities conducted using your email address on our platform

4. Payments and Pricing

All prices are displayed in British Pounds (GBP) and include VAT where applicable.

• Payment is required before Pro or Premium reports are generated
• We accept payment via PayPal (including credit and debit cards)
• All purchases are one-time payments with no recurring charges
• Prices may change without notice, but changes will not affect completed purchases

Once payment is confirmed, your report will be generated immediately and sent to your email address.

5. Refunds Policy

Due to the instant digital nature of our reports, refunds are generally not available once a report has been generated and delivered.

We may consider refunds in the following circumstances:

• Technical errors that prevented report delivery
• Duplicate purchases made in error (within 24 hours)
• Significant data errors attributable to our systems

To request a refund, please contact us within 14 days of purchase with your order details and reason for the request. Each case will be reviewed individually.

6. Acceptable Use

You agree to use our services only for lawful purposes. You must not:

• Use our services for any illegal or fraudulent purpose
• Attempt to access data for vehicles you have no legitimate interest in
• Resell, redistribute, or commercially exploit our reports without permission
• Use automated systems to access our services without authorisation
• Attempt to circumvent any security measures or access restrictions
• Interfere with the proper functioning of our website or services

We reserve the right to suspend or terminate access for any user who violates these terms.

7. Intellectual Property

All content on the Online Car Check website, including text, graphics, logos, and software, is our property or licensed to us and is protected by copyright and other intellectual property laws.

Reports purchased from us are for your personal use only. You may share a report with relevant parties (such as when selling or buying a vehicle) but may not commercially distribute or resell reports.

8. Disclaimers and Limitations

Our vehicle history reports are compiled from third-party data sources. While we take reasonable steps to ensure accuracy:

• We do not guarantee that information is complete, accurate, or up-to-date
• Reports should be used as one part of your due diligence, not the sole basis for decisions
• We recommend physical inspection and professional assessment before purchasing any vehicle
• Historical data depends on what was reported to official bodies and may have gaps

To the maximum extent permitted by law, we exclude all warranties, whether express or implied, regarding our services.

9. Limitation of Liability

To the fullest extent permitted by applicable law:

• Our total liability for any claim arising from our services shall not exceed the amount you paid for the relevant report
• We shall not be liable for any indirect, incidental, special, or consequential damages
• We shall not be liable for any loss arising from decisions made based on our reports
• We shall not be liable for any loss caused by factors outside our reasonable control

Nothing in these terms excludes or limits liability for death or personal injury caused by negligence, fraud, or any other liability that cannot be excluded by law.

10. Privacy and Data Protection

Your privacy is important to us. Our collection and use of personal data is governed by our Privacy Policy, which forms part of these terms.

By using our services, you consent to the processing of your data as described in our Privacy Policy.

11. Termination

We may suspend or terminate your access to our services at any time if:

• You breach these Terms of Service
• We suspect fraudulent or illegal activity
• We are required to do so by law
• We discontinue providing services (with reasonable notice where possible)

Upon termination, your right to use our services will cease immediately. Provisions that by their nature should survive termination will remain in effect.

12. Governing Law

These Terms of Service are governed by and construed in accordance with the laws of England and Wales.

Any disputes arising from these terms or your use of our services shall be subject to the exclusive jurisdiction of the courts of England and Wales.

13. Contact Us

If you have any questions about these Terms of Service, please contact us:

• Email: [email protected]
• Website: onlinecarcheck.co.uk

We aim to respond to all enquiries within 5 business days.