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Find answers to common questions about our vehicle history checks, pricing, and how to get the most from your report.

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Frequently Asked Questions

Getting Started

Everything you need to know to run your first vehicle check

What is a vehicle history check?

A vehicle history check reveals crucial information about a used car before you buy it. This includes MOT history, tax status, whether the car has outstanding finance, has been stolen, written off, or has had its mileage tampered with. It helps you avoid costly mistakes and buy with confidence.

How do I run a check?

Simply enter the vehicle's registration number in our search box and click "Check Vehicle". You'll instantly receive a free basic report with MOT and tax status. For a comprehensive history including finance, stolen, and write-off checks, you can upgrade to our Pro or Premium reports.

What information do I need?

All you need is the vehicle's registration number (number plate). Our system will retrieve all available data from official sources including the DVLA, DVSA, and industry databases.

How long does it take to get results?

Results are instant! Our free basic check takes just a few seconds. Pro and Premium reports typically generate within 30 seconds as we query multiple official databases to compile your comprehensive report.

Pricing & Payment

Information about costs, payment methods, and refund policy

How much does a check cost?

Our basic check is completely free and includes MOT status, tax status, and essential vehicle details. Pro reports cost £9.99 and include full MOT history, market valuation, and AI insights. Premium reports at £19.99 add finance, stolen, write-off, and mileage verification checks.

Is it a one-time payment or subscription?

All our reports are one-time payments with no subscriptions or hidden fees. Once you purchase a report, you own it forever - it never expires and you can access it anytime from your email or our website.

Can I upgrade my report later?

Yes! If you start with a free basic check or Pro report, you can upgrade to a higher tier anytime. You'll only pay the difference between what you've already paid and the new report price.

What payment methods do you accept?

We accept all major credit and debit cards through PayPal's secure payment system. You don't need a PayPal account - you can pay directly with your card.

Do you offer refunds?

Due to the instant digital nature of our reports, we cannot offer refunds once a report has been generated. However, if you experience any technical issues or believe there's an error in your report, please contact us and we'll investigate.

Reports & Data

Understanding what's included in each report type

Where does your data come from?

We source data directly from official bodies including the DVLA (Driver and Vehicle Licensing Agency), DVSA (Driver and Vehicle Standards Agency), Police National Computer, finance industry registers, and insurance databases. This ensures maximum accuracy and reliability.

What's included in the free check?

The free basic check includes: MOT status and expiry date, tax status and expiry date, vehicle make, model and year, colour and body type, fuel type and engine size, CO2 emissions, and first registration date.

What extra do I get with Pro?

Pro reports add: complete MOT history with all advisories and failures, market valuation across 5 price bands, full vehicle specifications, AI-powered insights and analysis, keeper history, tyre and battery specifications, and colour change history.

What's in the Premium report?

Premium includes everything in Pro plus: outstanding finance check, stolen vehicle check, insurance write-off check (Cat S, Cat N), mileage verification to detect clocking, scrapped status, VIN/chassis verification, and import/export status.

How accurate is the data?

Our data comes directly from official government and industry sources, making it highly accurate. However, we recommend using our reports as one part of your due diligence when buying a used car, alongside a physical inspection and test drive.

What are AI insights?

Our AI analyses the vehicle's complete history to identify patterns, potential issues, and provide personalised recommendations. It looks at MOT trends, mileage consistency, value assessments, and flags anything unusual that might affect your buying decision.

Technical Support

Help with common issues and technical questions

Why can't I find my vehicle?

If your vehicle isn't found, check that you've entered the registration correctly without spaces. Very new vehicles may not yet be in the DVLA database. Vehicles from Northern Ireland have different registration formats. If problems persist, contact our support team.

Can I check vehicles from Northern Ireland?

Yes, we support Northern Ireland registrations. However, some historical data may be limited as Northern Ireland maintains separate records. Basic checks work the same, but MOT history may be less complete for older tests.

Do you check motorcycles and vans?

Yes! Our checks work for cars, motorcycles, vans, and most road-legal vehicles registered with the DVLA. The same information is available regardless of vehicle type.

How do I access my report again?

When you purchase a report, we email you a unique link that gives you permanent access. You can also bookmark the report page. Reports never expire, so you can always return to view your vehicle's history.

Is my data secure?

Absolutely. We use industry-standard encryption for all transactions. We don't store your payment details, and we only use your email to send your report. We never sell your data to third parties.

Still Have Questions?

Can't find what you're looking for? Our support team is here to help.

Email Support

[email protected]

Response Time

Usually within 24 hours

Ready to Check a Vehicle?

Start with a free check and get instant results. Upgrade anytime for the complete picture.

Free instant results Official DVLA data No credit card required